Resume

Tayla Richards Phillips

Skills

JavaScript | TypeScript | React | React Router | Ruby on Rails | CSS | SCSS | HTML | Mocha | Chai | Cypress | Agile Methodology | Test Driven Development | Git | Functional Programming

Projects

Brain Defrost →
Stardew Friends →
Spilled →

Professional Experience

Tulane University | Assistant Director for Residence Life

2021-2023

  • Utilized empathy to effectively train, supervise, evaluate, and develop team of 13 professional staff members
  • Designed content resources and branding guide for team's official social media accounts
  • Collaborated with operations team to maintain department's website content throughout each academic term
  • Produced residential curriculum for each semester including competencies and learning outcomes
  • Created departmental standard operation materials to improve efficiency of 700+ case adjudications
  • Facilitated bi-annual technical trainings for 150 team members for software including eRezlife, Maxient, Banner, WhenToWork, and StarRez
  • Oversaw 3 committee and 15 community budgets of approximately $40, 000 using Concur to submit and monitor expense reports
  • Facilitated 3 peer-coaching program cycles for new team members
  • Collected, parsed, and implemented participant feedback in upcoming training planning processes
  • Updated departmental student staff recruitment processes; returning staff retention improved to 80%
  • Fast-paced problem solving in University-wide on-call rotation serving 14,000 students
  • Successfully proposed updated application, interview, and selection processes for department's student staff positions
  • Configured recruitment and hiring platform to automate candidate communication and improve application form accessibility
  • Managed 3 year-long recruitment processes that saw a minimum 5% growth in applicant pool each year
  • Collaborated with case managers to escalate student welfare processes through referrals, assigning follow-ups, and updating student contact records
  • Served as NRHH staff advisor and admin user for organization Wordpress
  • Administered fully-asynchronous student staff onboarding courses using Canvas

    • Belmont University | Residence Director

    2017-2021

  • Promoted to Interim Assistant Director during 4th year of service
  • Compiled and distributed departmental data including more than 7000 data points to university officials using Qualtrics and Excel software as Assessment Committee Chair
  • Collaborated with University Marketing to update and maintain Residence Life materials for prospective, incoming, and current students
  • Collaborated with senior-leadership to coordinate and optimize 5 professional staff recruitment cycles as committee co-chair
  • Applied public speaking skills to coordinate and present 21 sessions for Belmont's New Student Summer Orientation
  • Facilitated yearly trainings on crisis response, conflict management, customer service, and team development
  • Planned and facilitated weekly staff and committee meetings
  • Researched and trained team on new technologies including Zoom, Miro, and Trello for transition to fully virtual recruitment processes for 300+ remote candidates

    • Education

    Turing School of Software and Design | Certificate in Frontend Software Engineering

    2024

  • 1500 hour ACCET-accredited software engineering certification program
  • Student Leadership Council Representative: led weekly cohort retros and served as liaison between students and faculty/staff

    • Eastern Illinois University | M.S. in College Student Affairs

    2017

  • Thesis: An Analysis of Black Undergraduate Students’ Social Activism through Social Media Usage

    • Louisiana State University | B.A. in Anthropology

    2015